Royal Caribbean International has been forced to cancel its current sailings. sea brilliance Due to propulsion issues.
The problem occurred on the ship’s previous voyage, but repairs could not be completed and the next voyage was canceled.
sea brilliance propulsion problem
90,090 gross tons sea brilliance The ship has significant propulsion issues that cannot be easily fixed, and as a result, Royal Caribbean International has canceled the ship’s September 1, 2023 departure and will assist guests with making arrangements for their return. selected.
The currently canceled voyage was scheduled to be a seven-night one-way southbound trip. Seward, Alaska After stops in Juneau, Skagway, Haines, Icy Strait Point, Ketchikan, and a scenic cruise on famous Glacier Bay, she will arrive in Vancouver, Canada, on Friday, September 8th.
Customers departing on September 1st have been notified of the cancellation and are making last-minute arrangements.
“We are very sorry for this unfortunate news.” The notice said: “Don’t worry, we’ll help you get home.”
Initially, the cruise ship will remain docked in Seward, Alaska, and a hotel will be available until noon on Sunday, September 3 to accommodate guests’ future travel plans.
Compensation for affected guests
Due to canceled sailings, all guests will receive a 100% refund of cruise fees, taxes, fees, prepaid gratuities, shore excursions, and tickets purchased through Royal Caribbean, except for pre-cruise excursions that have already been booked. will be done. It was completed.
If a Guest uses Future Cruise Credits (FCC) to pay for cruise fares, any additional funds paid in excess of the FCC amount will be refunded and the credit will be restored for future use.
Additionally, all guests receive 100% cruise credit of their choice on future cruises. However, future cruises must depart within a year of her. The new FCC is expected to be available by September 22, 2023.
Royal Caribbean International It also covers change fees for flight and other transportation adjustments up to $600 (USD). If a guest books a ticket through the cruise line’s Air2Sea program, the flight will be changed automatically.
Our Guest Services team can assist you with arranging your return flight, even if other guests have not booked their tickets through your cruise line.
Finally, while guests remain on board sea brilliance Free internet will be provided to those awaiting their return, and all other beverages, including glasses of wine, beer, and other alcoholic beverages, will be free.
When you’re ready to disembark, take a complimentary shuttle to Seward.
“Thank you for your understanding and cooperation” The letter concludes: “And once again, we would like to apologize for this cancellation.”
No details regarding the exact mechanical issues with the ship have been released at this time. “The propulsion system experienced a technical problem that affected the ship’s speed.”
Similarly, we have not yet been informed whether additional sailings may be affected. sea brilliance Cruises in the coming weeks will require close communication with Royal Caribbean in case any adjustments or cancellations occur.
sea brilliance will be offering just one more set of northbound and southbound Alaska sailings this year, with the last Alaska sailing departing on Friday, September 22nd as a round-trip sailing from Vancouver.
After that cruise, sea brilliance will be relocated to tampa, florida An 8-night Pacific Coast cruise to San Diego, followed by a 16-night Panama Canal cruise. The ship will offer a variety of sailings in the Caribbean and Bahamas from Tampa until early April, before returning to Vancouver for the 2024 Alaska sailing season.
It’s not the first time sea brilliance
this is not the first time sea brilliance A propulsion problem occurred. In April 2018, the ship required critical repairs to its azipod propulsion system, forcing her to cancel an 11-night voyage. At the time, the ship offered cruises in Australia.
Although engine problems are not a frequent problem on cruise ships, this type of problem does occur from time to time.
In July, Carnival Cruise Line carnival pride suffered from propulsion problems As a result, we missed a port call and had our next cruise cut short.
Royal Caribbeans in March hymn of the sea There was a problem with propulsion As a result, our arrival time at the port was slightly delayed. majesty of the sea There was also engine trouble in January..
It is important to note that while engine problems can dramatically affect sailing and cruising speed, the ship’s safety features and hotel and restaurant operations are not affected.