Royal Caribbean International has begun contacting guests booked for the September 8, 2023 departure date. sea brilliance News came that the sailing had to be cancelled.
This is because engine repair issues that occurred during the ship’s August 25th voyage are ongoing, and the September 1st voyage has already been cancelled.
another sea brilliance cruise cancellation
Guests who have booked their next cruise on September 8th. sea brilliance We have received the unfortunate news that we will have to cancel our cruise due to ongoing engine repairs on the ship.
The cruise was the last northbound 7 of the season scheduled to depart from Vancouver, Canada, on September 8, visiting Juneau, Icy Strait Point, Sitka, Skagway, and enjoying views of Hubbard Glacier. It was scheduled to be an overnight voyage to Alaska. Arriving in Seward, Alaska on Friday, September 15th.
Instead, Royal Caribbean contacted guests who had made reservations to notify them of the cancellation.
“Despite our best efforts, we were unable to complete the necessary repairs in time to arrive in Vancouver. As a result, we have canceled the sailing of Radiance of the Seas on September 8, 2023.,” The notification has been read.
For now, the ship remains anchored in Seward, where it has been since arriving at the port on September 1st. First September cruise canceled on boarding day due to undisclosed propulsion issues.
What does this mean for guests with reservations?
Due to an unforeseen issue, Royal Caribbean is offering compensation to guests affected on the September 8th flight. Passengers may choose to receive a full refund for their cruise, including pre-purchased packages. Refunds will be completed within 14 business days.
Even if your cruise was booked using a Future Cruise Credit, Royal Caribbean will still honor that credit and make it available for use on another booking instead.
Additionally, all guests receive 100% Future Cruise Credit (FCC). sea brilliance Cancellations can be used on another cruise departing within one year. This offer must be received by her by September 29, 2023.
Additionally, pre-purchased non-refundable travel fees, including flights, hotels, trains, and rental cars, up to a maximum of $250 (USD) per person for domestic changes and $500 per person for international changes. You will be refunded. . The receipt must be emailed to the cruise line guest’s relationship company for verification before a refund will be approved.
What about additional cruises?
Two 7-night cruises are currently cancelled. sea brilliance and the ship is still there Seward, Alaskaguests participating in the upcoming voyage are understandably worried.
After the Sept. 8 cruise, the ship’s next voyage is scheduled for a Sept. 15 departure on a reverse southbound Alaska route from Seward to Vancouver. At the moment, the ship is still in Seward, so this could be a viable cruise. Planned.
The ship’s next voyage will be a seven-night itinerary departing on September 22nd from Vancouver to Alaska Glacier and back, and will be the ship’s last voyage of the Alaska season.
After the Alaska season, sea brilliance will be relocated to tampa, floridavia a pair of one-way sailings.
First, the ship will travel from Vancouver to San Diego, stopping in British Columbia, Washington, Oregon and California, before departing on September 29th. Her next cruise will depart on October 7th and will transit the Panama Canal and visit ports in Mexico, Costa Rica, Panama and Colombia.
At this time, flights after September 15th are scheduled to depart as scheduled. However, if you have booked an upcoming cruise, be sure to keep your Royal Caribbean contact information up to date so that we can notify you of any changes, delays, adjustments, or cancellations as soon as possible.