MGM Resorts, the hotel and casino giant, has confirmed that a “cybersecurity issue” is to blame for an ongoing outage affecting systems at the company’s properties in Las Vegas.
“MGM Resorts recently identified a cybersecurity issue impacting some of the company’s systems,” the company said. a permit It was posted on X, formerly Twitter, on Monday.
“Immediately upon discovering the issue, we quickly began an investigation with the assistance of leading external cybersecurity experts. We also notified law enforcement and took immediate action to protect our systems and data, including shutting down certain systems. Our investigation is ongoing, and we are working diligently to determine the nature and scope of the matter.”
According to reports on social media, the incident led to a service outage that affected ATMs and slot machines at MGM casinos in Las Vegas, and forced hotel restaurants to accept cash-only payments. Guests also reported that they could not charge anything to their rooms and could not use their digital room keys.
a notice The MGM Resorts website – also affected by the ongoing outage – confirms that the incident affects all of its resorts in Las Vegas, including the Aria, Bellagio, Luxor, MGM Grand and Mandalay Bay. Guests are encouraged to call to make a reservation or speak to the concierge.
A source familiar with the incident told TechCrunch that all MGM properties, including those outside Las Vegas, appear to have been affected by the incident. The websites of several regional MGM resorts, including MGM Springfield in Massachusetts, MGM National Harbor and Empire City Casino in New York, were all offline at the time of writing.
Further details about the incident, including the nature of the cyberattack and whether the hackers responsible leaked data from MGM’s systems, remain unknown. It is also unclear when MGM expects its computer systems to come back online.
An MGM spokesperson did not immediately respond to TechCrunch’s questions, though it is unclear whether MGM employees currently have access to the company’s email systems.
MGM Resorts experienced its last major cybersecurity incident last year when personal information was collected More than 140 million guests Shared on Telegram. The stolen data included guests’ full names, postal addresses, email addresses, phone numbers, dates of birth, and, in some cases, passport and driver’s license numbers.
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