Seeking to capitalize on ChatGPT’s viral success, OpenAI today announced the launch of ChatGPT Enterprise, a business-focused version of the company’s AI-powered chatbot application.
ChatGPT Enterprise, which OpenAI first teased in a blog post earlier this year, can perform the same tasks as ChatGPT, such as writing emails, crafting articles, and debugging computer code. But the new offering also adds “enterprise-grade” privacy and data analytics capabilities in addition to vanilla ChatGPT, as well as improved performance and customization options.
This puts ChatGPT Enterprise on par, in terms of features, with Bing Chat Enterprise, Microsoft’s recently launched enterprise-oriented chatbot service.
“Today marks another step towards an AI assistant for work that helps with any task, protects your company data and is personalized for your organization,” OpenAI wrote in a blog post shared with TechCrunch. Companies interested in ChatGPT Enterprise should contact us. Although we don’t disclose pricing, it will depend on each company’s usage and use cases.
ChatGPT Enterprise provides a new administration console that contains tools to manage how employees on-premises use ChatGPT, including integrations for single sign-on, domain validation, and a dashboard with usage statistics. Shareable chat templates allow employees to build in-house workflows that take advantage of ChatGPT, while credits to OpenAI’s API platform allow companies to create fully custom solutions powered by ChatGPT if they choose.
In addition, ChatGPT Enterprise comes with unlimited access to advanced data analysis, the ChatGPT feature formerly known as Code Interpreter, which allows ChatGPT to analyze data, generate charts, solve mathematical problems, and more, including on uploaded files. For example, given a prompt such as “Tell me what’s interesting about this data,” ChatGPT’s advanced data analytics capability can search data—financial, health, or location information, for example—to generate insights.
Advanced data analysis was previously only available to subscribers of ChatGPT Plus, the $20 per month premium tier of ChatGPT consumer web and mobile applications. To be clear, ChatGPT Plus is still out there — OpenAI sees ChatGPT Enterprise as a complement to it, the company says.
ChatGPT Enterprise is powered by GPT-4, OpenAI’s leading artificial intelligence model, as is ChatGPT Plus. But ChatGPT Enterprise clients get priority access to GPT-4, providing 2x faster performance than standard GPT-4 and with an expanded context window of 32,000 tokens (about 25,000 words).
The context window indicates the text that the model considers before generating additional text, while the tokens represent raw text (for example, the word “awesome” will be broken down into the tokens “fan”, “tas”, and “tic”). In general, forms with large context windows are less likely to “forget” the content of recent conversations.
OpenAI – no doubt trying to allay the concerns of companies that have banned their employees from using the consumer version of ChatGPT – asserts that it will not train models on business data sent to ChatGPT Enterprise or any usage data and that all conversations with ChatGPT are enterprise encrypted in transit and at rest. .
“We believe AI can help and improve every aspect of our working lives and make teams more creative and productive,” OpenAI wrote in the blog post.
OpenAI claims that there is significant interest from companies in the enterprise-focused ChatGPT platform, claiming that ChatGPT, one of the The fastest growing In history, consumer applications have been endorsed by teams at more than 80% of the Fortune 500 companies.
But it is not clear whether ChatGPT has staying power.
according For analytics firm Sameweb, ChatGPT traffic decreased by 9.7% globally in the May-June period, while average time spent in a web application decreased by 8.5%. The decrease could be due to the launch of OpenAI’s ChatGPT app for iOS and Android – and the summer vacation (ie fewer kids are turning to ChatGPT for help with their homework). But it would not be surprising if increased competition plays a role.
OpenAI is under pressure to monetize the tool regardless.
The company reportedly spent over $540 million last year developing ChatGPT, including money it used to poach talent from companies like Google, according to the information. According to some estimatesChatGPT OpenAI costs $700,000 per day to run.
However, OpenAI only generated $30 million in revenue in fiscal 2022.
CEO Sam Altman It said He told investors that the company plans to increase that number to $200 million this year and $1 billion next year, and he’s supposedly putting ChatGPT Enterprise into those plans.
OpenAI says its future plans for ChatGPT Enterprise include a ChatGPT Business offering for small teams, allowing companies to connect applications to ChatGPT Enterprise, “more powerful” and “enterprise-grade” versions of advanced data analysis and web browsing, and tools designed for ChatGPT Enterprise. Data Analysts, Marketers, and Customer Support.
“We look forward to sharing a more detailed roadmap with potential customers and further developing ChatGPT Enterprise based on your feedback,” OpenAI writes.